We regularly restock and list popular products. If you missed the chance to purchase your desired figurine, please keep an eye on our website or subscribe to our email notifications to receive the latest restock information.

Figurine prices may be adjusted based on market demand and inventory levels. To ensure our customers get the best prices, we regularly offer promotions. We recommend checking our promotional information or subscribing to our mailing list to stay updated on the latest discounts.

We understand that the price of figurines may exceed some customers’ budgets. Therefore, we regularly launch various promotional events. You can follow our website or social media for related information. Additionally, we are currently working on an installment payment option. Please stay tuned for more details.

If there are any quality issues with the figurine you received, please contact our customer service department within 30 days of receiving the product. We will offer a return, exchange, or refund service. Please refer to our return policy for detailed information.

We strive to ship figurines within the estimated time, but there may be delays due to uncontrollable factors (such as manufacturer delays or logistics issues). If there is a delay with your order, we will notify you promptly via email or SMS and arrange for shipment as soon as possible.

We aim for accurate descriptions of all our products. If you believe the figurine you received does not match the description or promotional information on our website, please contact us immediately atsupport@wishingwellhobby.com. We will verify the situation and provide a suitable solution.

If your figurine is lost or damaged during shipping, please contact us (support@wishingwellhobby.com) as soon as possible. We will work with the logistics company to investigate the issue and provide you with a replacement or a refund.

If the figurine you received does not match your order, please contact us (support@wishingwellhobby.com) immediately after receiving the product. We will verify your order and arrange for the correct product to be shipped to you, along with compensation for the return shipping cost of the incorrect item.

Pre-order items are usually new products that have not yet been released. You can place an order in advance to ensure priority when the product is officially released. However, please note that pre-order items are non-refundable once shipped unless there is a quality issue.

If you need to cancel or modify your order, please contact our customer service (support@wishingwellhobby.com) within 24 hours of placing your order. After this time, the order may have entered the processing stage and may not be modified or canceled.

We strive to provide comprehensive information on the product pages. If you need more details about a specific figurine or have other questions, you can reach out to us via emailsupport@wishingwellhobby.com.

If you have any other questions or need further assistance, please feel free to contact us by emailsupport@wishingwellhobby.com. Our team is dedicated to helping you!